Indicrest Help Center

Browse products, add items to your cart, proceed to checkout, enter shipping details, select payment method, and confirm your order.

You will receive an order confirmation email once payment is successfully processed.

Standard Shipping: 5–8 business days

Shipping Options & Rates: We offer Standard Shipping for £8.99.

Total amount at checkout would be displayed in GBP. Orders are typically processed within 1–3 business days.

Delivery timelines are estimates and may vary depending on customs clearance and carrier operations. For full details, please refer to our Shipping Policy.

Yes. Once dispatched, a tracking link will be emailed to you.

Before dispatch: Orders may be cancelled by contacting support.

After dispatch: Orders cannot be cancelled. You may initiate a return after delivery in accordance with our policy.

Please review our Cancellation & Return Policy.

Valid promo codes may be entered at checkout. Only one code may be applied per order unless otherwise stated.

We accept major international credit and debit cards (Visa, Mastercard and American Express) and PayPal.

Cash on Delivery (COD) is not available.

If a payment attempt fails but funds were temporarily debited, the amount is typically reversed automatically by your bank within 7 business days.

For confirmation, please contact your bank or reach out to us at support@indicrest.co.uk.

If you receive a defective, damaged, or incorrect product, notify us within 30 days of delivery.

After verification, we will arrange a replacement or refund in accordance with our official return policy.

Partial returns are permitted for eligible items that are unused and in original packaging.

Refunds are processed after returned items are received and inspected. Approved refunds are issued to the original payment method within 7 business days.

Return requests must be initiated within 30 days of delivery.